Bridge Business Gaps With Twilio Connector

Twilio is indeed a cloud communications platform that provides APIs for software developers who wants to integrate voice, messaging, and video functionality into their applications. This allows them to automatically make and receive phone calls, send and receive text messages, and even facilitate video communications through programming.

Twilio's services are widely utilized by a variety of companies across different industries to enhance their products and streamline their business processes. 

The Twilio Connector within Anypoint Studio facilitates integration with Twilio's text messaging API, streamlining the process of sending and receiving text messages. To leverage this connector, an active Twilio account is a prerequisite, and integration involves adding the Twilio Connector module from the Anypoint Exchange to your Anypoint Studio environment.

Outlined below are the key operations supported by the Twilio Connector in MuleSoft:

Create Message: This operation allows you to send text messages through Twilio's API.

Fetch Message: Obtain details and content of a specific message.

Fetch Media: Retrieve information about a particular media file associated with a message.

Fetch Media List: Retrieve a list of media files associated with messages.

Fetch Message List: Fetch a list of messages.

Update Message: An operation to redact or modify a message.

Delete Media: Delete media associated with a message.

Delete Message: Delete a message from the Twilio system.

Prerequisites

Before adding the Twilio connector module to the Anypoint Studio, you have to setup an Twilio account with the help of this Url: https://Twilio.com/try-Twilio. You can also make use of a free trial account.

Here are the Steps to follow up:

1. First you have to Signup a free trial account with your email id, name and password.

2. After signing up, a verification email has been dispatched to your registered email address. Please proceed to verify your account.

Ensure to take note of the Account SID and Auth Token provided within the email for future use in configuring connectors.

3. Then you will get the Twilio phone number. You can use this phone number to send messages and for voice calls too.

Twilio Configuration

After getting the Twilio phone number, you have to learn how to implement the Twilio connector in Anypoint studio for messaging functionalities.

Develop a Mule application within Anypoint Studio, setting up a listener to initiate requests. Configure the listener to trigger the request and subsequently transform the message payload using the Twilio connector.

Ensure that the "From Number" and "To Number" are formatted according to E.164 standards. E.164 format is the globally recognized numbering plan for international telephone calls, guaranteeing each device on the Public Switched Telephone Network (PSTN) possesses a distinctive and universally unique number. The format consists of a plus sign (+), the country code, and the subscriber number with the area code included, with a maximum of fifteen digits. This ensures accurate routing of phone calls and text messages to specific phones across different countries.

Set a transform Message after the listener then apply the below message in it.

Dataweave expression:

%dw 2.0
output application/json
---
{
    Body: "Hello this is Mulecraft team and sending you test message",
    From: "+15188XXXXX",
    To: "+91XXXXXXXXXX"
}

Here, Body refers to the message you want to send and From refers to your Twilio number and To refers to the recipient number.

Next you have to take the Twilio create message component and place after the transform message. Then you have to configure the Twilio connector with respective username(AccountSID) and password as AuthToken.   

After completing the configuration you have to test whether the connection was successful or not. Once it is successful, you can go ahead.

Then you have to apply the accountSID and payload on the Twilio connector.

Finally, you have to set a success response as shown in the image.

Here is the Success Response:

Check whether the message is properly received or not.

Conclusion:

Now you can understand how the Twilio connector in Mulesoft is widely useful. You can get more features to enhance your business standards by upgrading to Twilio premium account. You can make use of this to improve your business productivity. Incorporating Twilio's powerful communication capabilities into MuleSoft offers a seamless blend of integration and messaging, streamlining business processes and enhancing customer engagement.